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Fleet driver survey points to strong Mazda

Steve TomlinsonThe highly respected ExpertEye Awards which focus on customer service by companies in the fleet sector, have recognised Mazda as the manufacturer who have provided the best service to fleet drivers in the ordering and delivery of vehicles over the past year.

Talking about the accolade, ExpertEye’s Chairman and founder, Rick Yarrow said, “to win an ExpertEye award you need to be meeting the needs of the fleet sector and company drivers better than anyone else.”

The manufacturer categories are based solely on feedback from 60,000 drivers surveyed in ExpertEye’s Touchpoint survey, which contacts drivers after key moments such as vehicle delivery or servicing. Commenting on Mazda’s win in the sales category Steve Tomlinson, Mazda UK’s Head of Fleet Operations said, “at Mazda we’ve always had a focus on being easy to do business with and so providing an excellent customer experience is a key focus for Mazda UK and our dealers. I am therefore delighted that our dealer network has been acknowledged by fleet customers as providing the best ordering and delivery experience in the industry.”

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